One name at each end
Who hands your pet over, who receives them, and a phone number for each. We only hand your pet to the person you’ve named, so this one really matters.
Where to stop
Which door, which gate, where we can pull in, and anything that makes the doorstep calmer. Keep codes and keys with you and meet us at the door.
What travels with them
Their bag, their food, notes for the groomer or sitter. Tell us what’s in the bag and we’ll go through it with the person receiving your pet.
If plans change
Call us as soon as you know. We’ll update the handover and let the other end know who to expect.
If nobody answers
We never leave a pet at an empty address. We call your contact, then you, and your pet stays settled in their travel space while we sort it out.
Your next conversation
Tell us who’s riding, where they’re headed and who’s waiting, or call us on (202) 555-0112. We’ll plan the ride with you.
Before ride day
- Who hands over, with a number
- Who receives, with a number
- Where we can stop
- Which door to use
- What’s in their bag
- Who to call if plans change
