
Dogs
- Tired dogs often snooze on the way home
- Their lead goes to whoever opens your door
- Tell us if they’ll want a quiet spot after a groom
Dog & cat rides in Willow Ridge, DC35 Brookside Mews
Phones open Monday to Saturday(202) 555-0112
Collected after a groom, a boarding stay or a day at daycare, and brought home to whoever is waiting with the welcome.

Home after daycare or a groom, to whoever in the family is back first.
Groom finish times move, boarding homes have collection windows and daycare closes before plenty of us leave work. The homecoming ride takes care of that last leg: we collect your pet and bring them back to whoever is home.
Before the day we agree the collection address, when the team expects them to be ready, who hands them over and who will be waiting at home. After a longer stay we’ll also ask about their bag and anything the team needs to pass on.
At home we hand them over with their bag and the team’s notes, and message you to say they’re back. If you’re still away, the person at home will know everything you would.
Before
We agree the collection address, the ready time and the person at each end.
Collection
We meet the team, check their bag and any notes, and settle them for the ride home.
On the road
A calm ride in their own space, with their blanket from home beside them.
Arrival
Handed to the person you named with their bag and notes, then a message to you.



A groom can take longer than planned and boarding homes sometimes have a set collection window. Tell us what the team has said and we’ll plan around it. If the time changes on the day, we’ll talk to you and the team and agree a new pickup.
If you’re still traveling when your pet comes home, make sure the person at home has their food, any notes from the stay and a quiet place ready. We’ll go through everything the team passed on with them at the door.
A few things that help the hello at your door go smoothly.
Tell us which gate to use, and keep dogs on their lead or inside until we’re at the door.
If your street gets busy, tell us. We’ll pick a time that keeps the hello calm.
Pack their things in one bag with your number on it, so nothing gets left behind.

Tell us who’s riding, where they’re headed and who’s waiting. We’ll plan the rest with you.
